Description

We've all offered an apology that didn't quite land or received one that felt hollow. In this free live webinar, we'll unpack what separates a genuine apology from real repair, why our intentions don't always match our impact, and how the language we choose can make or break trust.

What You'll Learn:

• Distinguish between an apology and true relational repair
• Explore the gap between intention and impact in interpersonal harm
• Understand what an apology needs to accomplish in order to truly work
• Learn how specific language choices can help an apology land instead of backfiring

Register Here