Company Description

Balanced Flow Medical is a high-performance wellness clinic in Chicago built for people who refuse to settle for “fine.” Our mission is to restore, optimize, and elevate human health through evidence-based care, world-class service, and a culture that moves fast and stays accountable.

Joining Balanced Flow means joining a team that takes pride in doing things the right way warm, organized, polished, and patient-first while pushing the standard of what modern wellness care should feel like.

Role Description

We’re hiring a Part-Time, On-Site Front Desk Representative in Chicago. This role is the heartbeat of the clinic your energy, precision, and professionalism set the tone from the moment a patient walks in or calls.

Workplace: On-site in Wicker Park (📍 2325 W North Ave, Chicago, IL 60647), steps from the Wicker Park/Bucktown corridor.

 You will:

 • Welcome patients with confidence, warmth, and presence

 • Answer phones, guide questions, and direct patients efficiently

 • Schedule appointments and manage calendars with accuracy

 • Keep the front desk area elevated, organized, and clinic-ready

 • Support daily administrative needs and help the team stay on track

 • Create a patient experience that feels smooth, premium, and personal

Qualifications

 • Strong phone presence and polished front desk/reception skills

 • Excellent customer service and calm communication under pressure

 • Experience scheduling appointments and managing reservations accurately

 • Strong verbal and written communication

 • Professional, welcoming demeanor (patients should instantly trust you)

 • Organized, detail-oriented, and reliable

 • Medical or wellness office experience is a plus

 • High school diploma or equivalent (additional certifications a bonus) You will:

 • Welcome patients with confidence, warmth, and presence

 • Answer phones, guide questions, and direct patients efficiently

 • Schedule appointments and manage calendars with accuracy

 • Keep the front desk area elevated, organized, and clinic-ready

 • Support daily administrative needs and help the team stay on track

 • Create a patient experience that feels smooth, premium, and personal

Qualifications

 • Strong phone presence and polished front desk/reception skills

 • Excellent customer service and calm communication under pressure

 • Experience scheduling appointments and managing reservations accurately

 • Strong verbal and written communication

 • Professional, welcoming demeanor (patients should instantly trust you)

 • Organized, detail-oriented, and reliable

 • Medical or wellness office experience is a plus

 To apply
 Send your resume and a brief note on why you’re a fit to:francis@balancedflow.today
 Subject line: Front Desk Associate

 This role is for someone who truly cares about wellness and fitness not just as a job, but as a mindset. Non-negotiable!